Delivery Info
Useful information about delivery
▪️ Secure shipping worldwide, shipping costs are automatically calculated at checkout.
- 10€ for a delivery in France,
- 20€ for a delivery in Europe (UK included),
- 30€ for the rest of the world.
▪️ Each order will be sent perfectly protected in « secure special shipping » with tracking number, in declared value, discreetly, with insurance, and delivery against signature.
▪️ Every order is packed with love, so please allow 1-3 business days for your order to be processed, packed and dropped off with the carrier. The tracking number will be emailed to you as soon as the delivery label is printed.
▪️ For atypical gems of higher value, it will be delivered to you personally or delivery via a highly secure private company specializing in the transport of precious stones, diamonds and luxury items, delivery will be made after validation of payment.
▪️ I use the best carriers in the industry to ensure your orders reach you on time. Delivery times vary depending on the destination and the time at which you place the order, contact me for more details.
Payment info
I accept Visa, MasterCard®, PayPal, Apple Pay, Google Pay, Stripe
When it comes to buying anything online, security takes precedence over everything else. The overall cybersecurity of Geindreau'S GemstoneS, and in particular the security of the billing process, is not something take lightly. All your purchases here will be a fun and safe experience. If you encounter any difficulties during the payment process, you can always direct your billing questions to me.
Money-Back Guarantee
30 days
If you are not satisfied with your purchase, you have 30 days to change your mind and I will refund you , (excluding custom orders, orders created at the customer's request (jewelry, gemstone, etc.)).
Please contact me and we will discuss the return. If you have any questions, I will also be very happy to answer them.